Fraudulent Phone Call Scams
Fraudulent phone calls have been placed to customers within our affiliate branch network and to non-customers as well. The fraudsters are posing as employees of the bank and even spoofing our Express Line Phone number, 800-555-6895, on the Caller ID. The scammers may claim there have been fraudulent transactions or activity on the customer’s account and make other bogus claims, all to gain the account information from the customer.
Fraudulent Mobile Banking Apps
In these scams, links to fake mobile banking apps are being sent as a text or email that appears to be from the customer’s bank. Once downloaded, these fake apps can then capture a customer’s personal and financial information leading to ID Theft and unauthorized transactions.
Wire Fraud Guidance
Fraudsters move fast when they successfully convince a victim to wire money. When stolen funds arrive in a fraudster’s bank account, they quickly engage a network of money launderers who withdraw the funds in cash, transfer them to other accounts, and/or convert them to cryptocurrency.
Wire transfers are intended to be a final and irrevocable method of payment. Attempting to request a recall of the wire transfer is not always possible. The receiving bank may be unable to reverse the transaction, especially if the funds have already been moved or withdrawn.
Stay Safe from Mobile Banking Malware: What You Need to Know
As mobile banking becomes more convenient and widely used, cybercriminals are developing increasingly sophisticated ways to exploit it. One of the most concerning threats today is mobile malware—malicious software designed to steal your personal and financial information by mimicking or hijacking legitimate apps.
Learn to protect yourself from Identity Theft - Consumers
The simple fact is you can protect yourself against most forms of identity theft. The first step is education. To make it easier to understand, we’ve divided identity theft into the five “Danger Zones.” Take a few moments to learn about each of the Danger Zones and the steps you can take to avoid being a victim.
Identity Theft Information for Businesses
You’ll see and hear about practical steps your business can take to protect personal information. After you experience the tutorial, we hope you’ll take advantage of the other resources on this site to educate your employees and customers. This information is provided by the Federal Trade Commission, Bureau of Consumer Protection.
Consumer Alerts
Stay alerted to information regarding your privacy and security.
Protect your Company from Check Fraud
With cybercrime on the rise, the threat of check fraud remains a significant concern for businesses.
